Why Use Us?

We're not your Average Plumbing Company! We’re a Platinum Plumbing Company!!Being UNRELIABLE is not part of Platinum Plumbing Solutions business, nor do we deliver a poor quality service.We’re Different! Why? Because we understand the fears and frustrations when booking a plumber, asking for their rates and NON ARRIVALS, seems to be the norm…

We're not the norm...

We’re continually developing & improving our systems to ensure you receive the PLATINUM experience and walk away happy and relieved.We’re different because we put our customers first!

How?

Professional Plumbers.

Our plumbers are some of Sydney’s most experienced. We’re a tidy bunch, and we never compromise on clean work wear and we all carry mini Dyson vacuum cleaners. Every professional is fully insured, licensed and fully trained. We are ahead of the other plumbing companies when it comes to dedication and professionalism, and this is reflected in our efficiency and passion for helping customers.

On-time arrival

We are as reliable as it gets. When you need us, we’re there. We call you when we are 30 minutes away, so you know exactly where we are and the estimated time of arrival (ETA). Reliability is the name of game.

VIP service

At Platinum Plumbing Solutions we take great care in ensuring that your home is respected at every turn. We use boot covers to protect your floors and drop sheets to protect the work areas. We even bring a vacuum cleaner to ensure that your house is spotless after completion.

Rapid emergency response

We are very proud of our 24 hours-a-day every day service. We have a vehicles dedicated to rapid responses and emergency jobs. Our rapid response rate has made us a trusted name in Sydney. It is part and parcel with our commitment to first class service.

Payment made easy

With onsite EFTPOS utilities in all service trucks, payment is a breeze! We accept the following:

• Visa, Mastercard, Amex
• Cash
• EFT
• Commercial invoicing is also available

Lifetime Guarantees

All of our work is completed in accordance with industry codes and standards, and all of our labour comes with a lifetime guarantee. If something occurs after completion, we will fix it immediately for free.

Price guarantee

We offer a fair and competitive pricing structure, with fixed rates for common tasks so you know exactly how much it is going to cost before proceeding.